Privacy Policy

25 Bell Street
Last updated: 27th February 2025

At 25 Bell Street, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and purchase our products. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect and process the following types of personal data:

• Identity Information – Name, title, date of birth

• Contact Information – Email address, phone number, billing and shipping address

• Payment Information – Payment details (processed securely by third-party providers; we do not store credit card details)

• Account Information – Login details and purchase history

• Technical Information – IP address, browser type, operating system, and browsing behaviour

• Marketing Preferences – Your preferences for receiving marketing communications

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders

• To provide customer support and manage returns

• To personalise your shopping experience

• To improve our website, products, and services

• To send promotional offers, where you have opted in

• To prevent fraud and ensure website security

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with trusted third parties, including:

• Payment processors to securely handle transactions

• Delivery companies to fulfil your orders

• Marketing service providers to send promotional materials (if you have consented)

• IT service providers for website security and maintenance

• Legal authorities if required by law

4. Data Security

We take data security seriously and implement appropriate safeguards to protect your information from unauthorised access, loss, or misuse. All payment transactions are encrypted, and we regularly review our security measures.

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• Access – Request a copy of your personal data

• Correction – Request corrections to any inaccurate data

• Deletion – Request deletion of your data, where applicable

• Objection – Object to the processing of your data for marketing purposes

• Restriction – Request to restrict processing under certain circumstances

• Data Portability – Request transfer of your data to another service provider

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

7. Retention of Data

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

25 Bell Street
25, Bell Street, Romsey, Hampshire, SO51 8GY